Category Archives: iPhone

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Call Control (iPhone) v1.38 now available at the App Store

update February 6, 2012:
Please see http://nomadiccircle.com/news/ for up to date  news on the Call Control app……
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The iPhone version of Call Control for BroadSoft BroadWorks have now also been updated to support R18 and was released to the App Store over the weekend.

This update (v1.38) also features a few UI changes related to iOS5 (mostly new colors) and some text changes.

iPhone version of Call Control updated (to v1.34)

update February 6, 2012:
Please see http://nomadiccircle.com/news/ for up to date  news on the Call Control app……
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Version 1.33 of Call Control for iPhone was made available on the App Store on Sep 7 sporting support for

- CommPilot Express profile selection
- Simultaneous Ring (personal) settings
- Calling Line ID Delivery Blocking setting
- Access to Enterprise Directory and the Personal Phone List from the Contacts tab
- SSL Support for OCI.

and on Sep 15 the app was updated to v1.34 with a couple of bug fixes:

- fixed issue when changing account information where information from old account was retained in some cases.
- fixed issue with network activity indicator not always being turned off.

Remote Office for Android now available

Remote Office allows you to originate calls from your Android through your BroadWorks powered desk phone and enables easy control of Remote Office, DND and Call Forwarding settings while on the move.
It also supports joining/unjoining of any call centers you are a member of as well as access to your desk phones call log.

Remote Office works with the Xtended Marketplace of BroadSoft – utilizing the integration of marketplace with the affiliated service providers to validate user account information and automatically configure the App (and thereby reducing support needs).

If you are with a service provider and would like to see how the Remote Office App works with your BroadWorks system, fell free to request an activation code from support@winther.dk (please include username and OCI Hostname that it should work with)…..

Remote Office for iPhone v1.32 released

Remote Office for iPhone have just been updated to v1.32 and now

- handles transfer of incoming calls (via keypad) *)
- includes basic Call Center support (join / unjoin the Call Centers you are a member of)

v1.32 also includes these bug fixes:
- Fixes a bug that could crash the app when viewing the call log and some entries have a timestamp in GMT 0.
- Faster startup, and also fixes an issue with the app hanging for 30s at startup

And as usual: If you are with a service provider that have not yet signed up for an Xtended Marketplace with BroadSoft and would like to see how the RemoteOffice App works with your BroadWorks system, drop me a note (at kim@winther.dk)…..

*) The service “Call Transfer” must be assigned to your account in order to be able to transfer calls…..

Basic Call Center support

update February 6, 2012:
Please see http://nomadiccircle.com/news/ for up to date  news on the Call Control app……
_________________________

Version 1.32 of the iPhone Call Control (for BroadWorks) is released and available from the App Store

v1.32 now
- includes basic Call Center support (join / unjoin the Call Centers you are a member of)
- handles transfer of incoming calls (via keypad) *)

Call Centers
All Call Centers that you account is a member of are listed in the Settings screen, and if the admin have allowed you to join/unjoin the Call Centers, you will be able to do so.

Transferring a call
When the Call Control app is started while in a call, the Call Status screen will be displayed:

If the active call was an incoming call, the Transfer button will be visible – and when pressed – a keypad is shown on which you can enter the number you wish to transfer the call to.

*) The service “Call Transfer” must be assigned to your account in order to be able to transfer calls…..

v1.31 of the iPhone Call Control released

update February 6, 2012:
Please see http://nomadiccircle.com/news/ for up to date  news on the Call Control app……
_________________________

Version 1.31 of the iPhone Call Control (for BroadWorks) released.

v1.31 includes two bug fixes

  • Fixes a bug that could crash the app when viewing the call log and some entries have a timestamp in GMT 0.
  • Faster startup, and also fixes an issue with the app hanging for 30s at startup

RemoteOffice for iPhone now available

RemoteOffice is similar to CallControl but works with the Xtended Marketplace of BroadSoft – utilizing the integration of marketplace with the affiliated service providers to validate user account information and automatically configure the App (and thereby reducing support needs).

If you are with a service provider and would like to see how the RemoteOffice App works with your BroadWorks system, drop me a note (at kim@winther.dk)…..

CallControl icon

Call Control v1.3 now available at the App Store

Version 1.3 of the iPhone Call Control (for BroadWorks) is now available at the App Store.

v1.3 includes

  • Support for BroadWorks Anywhere settings.
  • Automatic refresh of settings and call log.
  • DND and RO indicators on the keypad.
  • Default Sort order of Contacts respected (firstname, lastname)
  • Improved handling of non-latin character sets.

Update: If you experience a delay before the App is responding after logging in, please contact me (kim@winther.dk) for a workaround.